Aviso de privacidade
We (also referred to as “we,” “us,” or “our”) are committed to protecting your Personal Data and your privacy.
This Privacy Policy explains how we collect and store the information you provide through the https://lumecapitanca.com website (Lume Capitança).
We will uphold the following principles:
Queremos que você possa tomar decisões informadas sobre como seus Dados Pessoais são utilizados e tratados. Usamos diferentes métodos e procedimentos para fornecer informações claras e relevantes. Quando entendermos que você precisa de detalhes específicos, iremos compartilhá-los no momento adequado. Também teremos prazer em responder a quaisquer dúvidas sobre nossas práticas de dados, controles da conta ou limitações de serviço aplicáveis.
1. O âmbito?
This policy explains the types of Personal Data that Lume Capitança collects about individuals, and how that data is processed, shared with third parties, stored, and protected.
This Policy covers information relating to an identified or identifiable natural person. An identifiable natural person is someone who can be identified directly or through a combination of additional information that we hold or can access.
In this Policy, "processing" means any activity involving the collection or use of Personal Data. This includes organizing, managing, structuring, and storing Personal Data.
Our services are intended for a general audience and are not designed for anyone under 18. We do not knowingly request or collect information from anyone under 18, nor do we knowingly allow them to use our services. If we discover that we have collected information about a child, we will delete it as soon as reasonably possible.
2. What personal data do we retain about you?
When you access our service or service channels, or visit our website, we collect Personal Data. In some cases, we may ask you to provide it. In others, we collect Personal Data by analyzing how you use our Services or service channels, or when third-party partners share your information with us.
3. Você não é obrigado a divulgar dados pessoais à empresa, e não há qualquer consequência.
No entanto, você não é obrigado a nos fornecer quaisquer dados pessoais. Em determinadas circunstâncias, optar por não fornecer determinados dados pessoais pode limitar nossa capacidade de prestar os serviços ou impedir os usuários de acessar o website.
4. What types of personal data may we collect? When you visit our website, we may collect the following personal information:
This includes information from records of your online activity and traffic data (including your IP address, access date and access time), the language you use, software crash logs, browser type, and information about the device you use to access the service. The information we collect is not considered personal data and cannot be used to identify you.
Personal data we receive from you: any personal data you choose to provide to Us when you connect, through Us, to a third-party online trading platform.
Personal information you provide directly to third-party platforms to facilitate trading: this information includes your full name, address, telephone number, and email address.
5. Transparency and purposes for processing your personal details
Your Personal Data is processed by the Company for the purposes described in this section, using transparent data processing and security practices.
The Company uses Personal Data relating to you only where there is a clear and appropriate reason. The following explains when the Company may process your Personal Data:
- Deu o seu consentimento para tratarmos os seus Dados Pessoais para uma ou mais finalidades. Isto aplica-se quando submete informações pessoais através do Website, permitindo-nos transferi-las para uma plataforma de trading de terceiros.
- A Empresa ou um terceiro poderão precisar tratar dados para atender a interesses legítimos. Por exemplo, isso poderá ser necessário para melhorar os Nossos Serviços ou defender ações judiciais.
- Processing follows clear service standards.
Contact us by email for more details about how we process information and the measures we use to protect it.
Below is a summary of the reasons we may use the information you provide, including relevant account, service, and security purposes involving Personal Data.
Âmbito, Transparência
1. A seu pedido, poderemos coletar os seus Dados Pessoais e compartilhá-los com prestadores de serviços terceiros para ajudá-lo a acessar serviços de negociação digital. Faremos isso apenas quando você nos solicitar a organização desse acesso.
You have given consent to the processing of your Personal Data for one or more purposes.
2. Para responder aos seus pedidos, perguntas ou preocupações, poderemos precisar de Dados Pessoais para tratar de quaisquer questões que você tenha sobre os Serviços.
O tratamento é necessário para fins dos interesses legítimos da Empresa ou de um terceiro.
3. Os Dados Pessoais são tratados apenas quando necessário para apoiar a gestão da conta, a segurança da plataforma e atender a requisitos de serviço claramente indicados.
Processing is necessary to ensure secure and reliable account services.
4. Melhoria dos Nossos Serviços. Podemos utilizar Dados Pessoais para melhorar os Nossos Serviços. Isso inclui, entre outras coisas, relatórios de falhas e mau funcionamento que coletamos no âmbito dos Serviços.
O tratamento é necessário para atender aos interesses legítimos da Empresa ou de terceiro.
5. Para prevenir fraudes e o uso indevido dos nossos serviços
O tratamento é necessário para fins dos interesses legítimos da Empresa ou de um terceiro.
6. To conduct and manage activities that support the operation of Our Services. These may include back-office functions, business development, strategic decision-making, internal review processes, and related activities.
O tratamento é necessário para atender aos interesses legítimos da Empresa ou de um terceiro.
7. We conduct analyses, including statistical analyses. To support decisions on various matters, we use several analytical techniques, including statistical methods.
Processing is necessary for the legitimate interests of the Company or a third party.
8.
Para proteger nossos ativos, direitos e interesses, bem como os de terceiros, estabelecemos processos para exercer e defender direitos em juízo.
Podemos tratar Dados Pessoais quando necessário para proteger nossos direitos, interesses e ativos, ou os de terceiros, em conformidade com os acordos, condições, termos e políticas aplicáveis.
O tratamento é necessário para atender aos interesses legítimos da Empresa ou de um terceiro.
6. Transfer of Personal Data to Third Parties
The Company may also share Personal Data with third-party companies that provide services to us, such as hosting and storage providers, IP address data services, and user experience analysis.
You may also ask us to provide specific Personal Data about you to third-party trading platforms. In these circumstances, we will provide those platforms with the Personal Data you have made available to us. Their use of your Personal Data is subject to their respective privacy policies. Your Personal Data may be shared with more than one trading platform.
The Company may share Personal Data with related entities or business partners. This may provide the Company with resources that help refine and improve the products and services offered to clients.
Where necessary to safeguard the rights or assets of third parties, the Company may apply appropriate account controls, security practices, and transparent data processing procedures.
We may also share Personal Data about you with potential investors, buyers, or financiers of the Company or another group company when a relevant transaction is under consideration. This may include the transfer or sale of assets belonging to the Company or another group company, or form part of any merger, restructuring, consolidation, or insolvency involving the Company or another group company.
7. Cookies e serviços de terceiros
Third-party services may be used, such as companies that provide advertising on our website or analytics services. These companies may also use cookies or similar technologies.
Cookies are small text files placed on your device whenever you visit or access the website. Cookies collect information about your preferences and browsing habits to improve your user experience, remember your choices, and tailor products and services that may be of interest to you. Cookies are also used for statistical and analytical purposes.
Some of the cookies we use are session cookies. These are stored temporarily on your device and remain there for a short period, until you close your browser. Other cookies are persistent. Persistent cookies remain on your device for a period after you close your browser. They help the website recognize you as a returning user and make it easier for you to return to and use the website.
Categorias de cookies:
Podemos utilizá-los para a finalidade a que se destinam:
1. Cookies are essential for the website
Estes cookies são necessários para aceder às funcionalidades que solicitou e navegar no nosso website. São utilizados para disponibilizar as informações, produtos e serviços que solicitou.
Também são necessários para que o seu dispositivo descarregue e transmita dados em fluxo. Isto permite-lhe navegar no website, utilizar as suas funcionalidades e regressar a páginas que visitou anteriormente.
Cookies collect personal data, such as your username and the date of your most recent login, to confirm that you are signed in to the site. Session cookies are deleted when you close your web browser.
2. Cookies funcionais
Cookies allow us to recognize you whenever you visit our site and remember your settings and preferences.
Cookies collect personal data, such as your username and most recent sign-in date, to confirm that you are signed in to the site. Session cookies are deleted when you close your web browser.
3. Cookies de desempenho
We use cookies to collect statistical data on site performance and help improve it. They also allow us to analyze how our website is used.
Os cookies armazenam dados anônimos que não estão associados a uma pessoa natural identificada ou identificável. Alguns são excluídos quando você fecha o navegador, enquanto outros podem permanecer armazenados no seu dispositivo por tempo indeterminado.
Os cookies estão bloqueados ou foram removidos
Para bloquear ou remover cookies, altere as configurações do seu navegador. Abaixo, você encontra links para ajudar nesse processo em alguns dos navegadores mais usados.
- Firefox
- Microsoft Edge
- Google Chrome
- Safari
No entanto, observe que algumas ou todas as funções e funcionalidades do Website poderão não funcionar conforme esperado caso isso aconteça.
AVISO DE RASTREAMENTO ONLINE
No momento, este serviço não responde a sinais Do Not Track.
8. Retention of your personal data
The Company will retain Personal Data concerning you for as long as necessary to fulfill the purposes for which it is processed, as described in this Policy, or for a longer period where necessary to support account controls, security practices, and service standards.
We will share your information with third-party trading platforms for 12 months. If you consent, we will continue sharing your data for another 12 months.
We regularly review the Personal Data we retain to ensure it remains necessary.
9. Transferências de dados pessoais para país terceiro ou organização internacional
Your personal information may be transferred to other countries. This means your personal data may be sent to a third country outside your country of residence, or to an international organization or jurisdiction. The Company takes appropriate measures to safeguard the Personal Data you provide and help ensure that data subjects can exercise their rights and access effective legal remedies.
These protections and safeguards are available to all individuals residing in the EEA (European Economic Area).
- Transfer to a third country or international organization that maintains appropriate safeguards for Personal Data, supported by transparent security practices, clear data processing standards, and appropriate controls designed to protect the information throughout the transfer process.
- A transferência é realizada com base em um acordo claro entre as entidades públicas ou autoridades competentes, com termos transparentes, controles definidos e padrões de serviço.
- The transfer was carried out under established data protection clauses and security practices designed to support responsible processing of personal data. We apply transparent data transfer procedures, documented controls, and service standards to help protect data when it is processed across borders.
The Company may provide details about the security measures used to protect your Personal Data when it is transferred to third countries or international organizations. To request this information, email info@lumecapitanca.com
10. Segurança dos dados pessoais
Adotamos medidas organizacionais e técnicas adequadas para proteger os Dados Pessoais. Essas medidas foram concebidas para reduzir o risco de destruição acidental ou ilícita, perda, alteração ou acesso não autorizado.
No entanto, não podemos garantir nem assegurar que os seus Dados Pessoais permaneçam seguros ou livres de erros em todos os momentos. Não podemos ser responsabilizados por perdas intangíveis, incidentais ou consequenciais decorrentes do uso ou da divulgação de Dados Pessoais, incluindo divulgação causada por erros de transmissão, acesso não autorizado por terceiros ou circunstâncias fora do nosso controle razoável.
Em determinadas circunstâncias fora do nosso controle, poderemos ter de compartilhar Dados Pessoais sobre você com terceiros, como prestadores de serviços ou autoridades públicas. Quando isso ocorrer, não poderemos controlar as medidas de segurança aplicadas aos seus Dados Pessoais por esses terceiros.
Os Dados Pessoais não podem ser transmitidos pela internet com segurança absoluta. A Empresa não pode garantir a segurança dos Dados Pessoais que você nos transmite online.
11. Links to third-party websites
Links to third-party websites and applications may be available on our site. These websites and applications operate independently and are not controlled by the Company. We are not responsible for how they collect or process Personal Data, and this Policy does not apply to any activity conducted through them.
Before accessing or using any third-party website or application, we recommend reviewing its privacy policy and practices. We also suggest considering them carefully before providing any Personal Data.
12. Changes to this Policy
When visiting third-party websites or applications, we recommend reading their privacy policies before choosing to access or use their services. We also suggest carefully considering whether to provide them with any Personal Data.
13. Your personal data rights
You have the right to ask us to confirm whether Personal Data about you is being collected, to correct any inaccuracies, and to delete Personal Data that We no longer need. You may also ask us to restrict certain types of processing of your personal information.
If you are a resident of the EEA, please refer to this page:
These rights apply to the information you provide and to other Personal Data about you. You may exercise your rights by sending an email to the address below.
Right of access
You may ask the Company to confirm whether your Personal Data is being processed. If it is, you may request access to that Personal Data.
The Company will provide an electronic copy of the Personal Data currently being processed and may charge a reasonable fee for any additional copies. The information will be provided electronically if you request it in that format.
Your right to access Personal Data must not adversely affect the rights and freedoms of others. If a request could affect another person’s rights or freedoms, the Company may refuse to fulfill it or may limit the information provided.
Right to rectification
You may ask the Company to correct inaccurate Personal Data. You may also request that incomplete Personal Data concerning you be completed, taking into account the purpose for which it is processed.
Right to erasure
You may request erasure when: (a) the Personal Data is no longer necessary for the purpose for which it was collected or processed; (b) you withdraw your consent and there is no other legal basis for the processing; (c) you object, on grounds relating to your situation, to the processing of Personal Data based on legitimate interests pursued by Us or by a third party; (e) the Personal Data has been unlawfully processed; or (f) the Personal Data must be deleted to comply with an applicable legal obligation.
This right does not apply when processing is necessary: (a) to comply with a legal obligation requiring processing under European Union or Member State law; or (b) for the establishment, exercise, or defense of legal claims.
Restriction of processing
If you have concerns about the accuracy of your Personal Data, you may ask the Company to restrict its processing while the information is verified.
When you request restriction of processing, Personal Data generally may only be stored, unless you give your consent, or unless it is needed for the establishment, exercise, or defense of legal claims, to protect another person’s rights, or to address an important matter of public interest in the European Union or a Member State.
Right to data portability
When processing is automated and based on your consent or on a contract with you, you may request the Personal Data you provided to the Company in a structured, commonly used, and machine-readable format.
You may also request that your Personal Data be transferred directly from the Company to another controller, where technically feasible. Exercising your right to data portability does not affect your right to erasure. Data portability must not adversely affect the rights or freedoms of any other person.
Right to object
You may object at any time, on grounds relating to your situation, to the use of Personal Data concerning you when the processing is based on legitimate interests pursued by the Company or by a third party. This includes profiling based on those interests. We may continue processing where there are compelling legitimate grounds that override your rights, freedoms, and interests, or where processing is necessary for the establishment, exercise, or defense of legal claims.
For direct marketing, you may object at any time to the processing of Personal Data concerning you, including related profiling.
Right to withdraw consent
You may withdraw your consent at any time for Our processing of Personal Data about you. This will not affect the validity of processing carried out based on your consent before it was withdrawn.
You may submit a complaint directly to Us using the contact details provided below.
We seek to address privacy matters clearly and fairly, explain how your Personal Data has been used, and provide an appropriate response to the issues raised about its processing.
In certain circumstances, European Union or Member State law may limit the rights relating to your Personal Data described in this section 13.
We will provide the information requested under your rights in section 13 of this agreement within one month of receiving your request. This period may be extended by up to two further months where necessary, depending on the complexity and number of requests. Within one month of receiving your request, We will notify you of any extension and explain the reasons for it.
Unless otherwise stated in section 13, the information requested under your rights in section 13 will be provided free of charge. If a request is manifestly unfounded or excessive, particularly where requests are repeated, We may charge a reasonable fee to cover the administrative costs of providing the information or taking the requested action. We may also refuse to act on the request.
If the Company has reasonable doubts about the identity of the person making a request, it may request additional information necessary to confirm that person’s identity.